When making a telephone name, chances are you’ll must dial an extension to achieve a selected particular person or division. An extension is an extra quantity that’s dialed after the principle telephone quantity. It’s usually used to route calls to a selected particular person or division inside an organization or group.
To dial an extension, you have to to know the principle telephone quantity and the extension quantity. After you have this data, you may dial the principle telephone quantity after which look ahead to the automated attendant to immediate you to enter the extension quantity. After you have entered the extension quantity, your name can be routed to the right particular person or division.